{"id":385,"date":"2020-11-24T16:05:20","date_gmt":"2020-11-24T16:05:20","guid":{"rendered":"https:\/\/veryprettyvegan.com\/?page_id=385"},"modified":"2020-12-04T10:27:34","modified_gmt":"2020-12-04T10:27:34","slug":"contact","status":"publish","type":"page","link":"https:\/\/veryprettyvegan.com\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"

We have a 5-star customer support team standing by to answer your questions and help you.<\/p>\n

Product Questions and Order Support Available<\/p>\n

HOURS<\/strong>Monday \u2013 Friday 8 a.m. \u2013 4 p.m.(Excluding some holidays)<\/p>\n

hello@veryprettyvegan.com<\/a><\/p>\n

Typically receive a response within 24 hours<\/em><\/p>\n

\"\"<\/span><\/p>\n

Join the Very Pretty Vegan Club!<\/p>\n

Enter your email Here to join the Very Pretty Vegan Club…<\/p>\n

Yes, I would like to receive email updates about new products, special offers and more! I can unsubscribe at any time.<\/p>\n

Products<\/strong><\/h1>\n

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Why Bars?<\/h4>\n

In short – bars rock!With our Goddess Glow bar, one bar has the same hair cleaning capacity as up to three 350ml bottles of liquid shampoo. Why? Because there is no water! 70% of a typical bottle of shampoo is water. For conditioners, it\u2019s around 90%. Ouch! When you take away the water you\u2019re left with a super-concentrated bar packed with active ingredients. <\/p>\n

Is This Just For Vegans?<\/h4>\n

No! We\u2019re all about creating products that are properly \u2018good\u2019 for you and with that in mind, we use NO animal-derived ingredients. Unlike the vague terms such as clean, green, and organic that the beauty giants throw around, we all know where we stand with vegan. <\/p>\n

Where Are Products Made?<\/h4>\n

Handmade right here in the UK. <\/p>\n

Do You Test On Animals?<\/h4>\n

No. Bunnies are for bouncing around in fields. We use NO animal-derived ingredients & NO animal testing. <\/p>\n

Do You Use Parabens?<\/h4>\n

No<\/p>\n

Do You Use Sulphates?<\/h4>\n

No<\/p>\n

Why Are You More Expensive Than This Brand On Amazon\/ On The High Street Etc?<\/h4>\n

Like most things, the higher quality, the higher the price. And quality is something I\u2019m unwilling to compromise on. We work hard to source the best quality ingredients that are packed full of premium extracts that are good for you. We\u2019re handmade here in the UK and we pay everybody involved with the making of our products fairly, as its the right thing to do. When it comes to value for money, we\u2019re pretty awesome.<\/p>\n

Where Are You Based?<\/h4>\n

We\u2019re based in Lichfield, a tiny city in Staffordshire. Famous for a lovely cathedral, the fella that wrote the first English dictionary, and for being about as far from the sea as you get on our lovely little island. <\/p>\n

Packaging, Shipping, Returns<\/strong><\/h1>\n

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How Do You Package Your Products?<\/h4>\n

We packaging for our office\/warehouse in Lichfield. We use compostable packaging including paper tape, cardboard boxes and paper filler.<\/p>\n

Who Do You Ship With?<\/h4>\n

We ship to the UK using Royal Mail. If it’s good enough for the Queen it\u2019s good enough for us. If you\u2019re outside the UK go to the contact us page and we\u2019ll let you who we\u2019ll use for shipping. <\/p>\n

How Much Is Shipping?<\/h4>\n

For UK orders it’s free! If you\u2019re outside the UK go to the contact us page and we\u2019ll let you know the shipping rate.<\/p>\n

Where Do You Ship?<\/h4>\n

Most of our customers are based in our UK \u2018home\u2019 and we have a few customers based all over the world. <\/p>\n

How Do Returns Work?<\/h4>\n

If our product isn\u2019t right for you just let us know as we\u2019ve got a 30 day money-back guarantee. You can find all our contact details on our Contact Us page.<\/p>\n

Customer Support<\/strong><\/h1>\n

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I\u2019ve Received An Incorrect Order?<\/h4>\n

Oh no! Please email us the details to hello@veryprettyvegan.com<\/a>. <\/p>\n

Is This Website Safe To Shop On?<\/h4>\n

Yes. We use WooCommerce, a global e-commerce platform trusted by over one million stores worldwide. To read our privacy policy on data just go here<\/p>\n

I\u2019m Having A Checkout Problem \/ Website Error?<\/h4>\n

Email us the details and we can help you out, hello@veryprettyvegan.com<\/a>. <\/p>\n

How Can I Contact You?<\/h4>\n

You can find all our contact details on our Contact Us<\/a> page.<\/p>\n","protected":false},"excerpt":{"rendered":"

We have a 5-star customer support team standing by to answer your questions and help you. Product Questions and Order Support Available HOURSMonday \u2013 Friday 8 a.m. \u2013 4 p.m.(Excluding some holidays) hello@veryprettyvegan.com Typically receive a response within 24 hours Join the Very Pretty Vegan Club! Enter your email Here to join the Very Pretty […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nContact - Very Pretty Vegan<\/title>\n<meta name=\"description\" content=\"How to get in touch with us. How to get your questions answered. 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